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Version: 3024.3

Enter The Support Portal

How to access the landing page

To log in, proceed to get.support.tuxera.com.

You'll be presented with a login prompt like this:

Login prompt

Enter the username and password provided to you during enrollment to access the landing page.

Landing Page Overview

Once logged in, you will find yourself on the Fusion File Share Support portal landing page.
The landing page features are as listed:

TitleTitleTitle
1Your profileUse your profile link to view and edit your account information.
You can also find and continue your previous exchanges with support.
2Search fieldThe search field can be used to locate information within the portal.*
3Contact linksThese links allow you to contact the Support Team for questions or to report issues.
4DocumentationView supporting documentation and knowledge-base articles.

Visual Reference

info
Your profile
Search field
Contact support
Documentation
warning

*The search field is currently not functional.
To search through the documentation, head over to https://docs.tuxera.com.